FAQ

Z.E.N. Foods has always maintained the strictest standards. Our vendors are local and we grade all of our ingredients for quality, freshness and sustainability every delivery.

From the moment our ingredients arrive, and through the cooking and preparation process, your food is never exposed to harmful elements. We protect our fresh foods during preparation with stringent temperature control.

Once our food is cooked, it is then blast chilled down to 34° within a 90-minute period. This is to not only prevent any food borne illnesses but also ensures the freshness of the food. Then everything is plated in a cold room at 34

We follow safe and conscious food preparation guidelines, which include frequent hand washing, gloved hands and full protective chef coats, safety masks and hairnets

Surfaces are sanitized between duties, and gloves are changed to prevent any cross-contamination. Cooler bags and ice packs are sanitized and disinfected everyday, and a zip tie is applied to your cooler bag for safety.

Our commissary is regularly disinfected with a safe and effective (EPA-registered) vapor spray, that will not only disinfect germs, bacteria and viruses (including SARS-CoV-2 / COVID-19), but will also protect against new bio-threats from surviving on the surface of our tables, desks and equipment.

We are ready to take care of you and your family through these difficult times. Call (310) 205-9368 now for mor einformation and ask for our special Stay-at-Home offer.

Yes, all of our deliveries are made overnight between 6 pm and 6 am and are already following a non-contact delivery initiative.

Here are a few general guidelines to stay safe:

• Wash your hands frequently with soap and hot water for at least 20 seconds.
• Stay away from large events or crowded places if possible.
• Protect your immune system with plenty of fruits and vegetables.

Z.E.N. Foods programs are designed to provide the healthiest, most nutritious, and balanced meals available. We use the highest quality ingredients in their most natural state, and the attention to detail that goes into the preparation of your meals is second to none. The combination of quality ingredients and culinary excellence allows us to deliver a product that will exceed your expectations. We make healthy eating easy with "Zero Effort Nutrition"!

• weight loss
• weight maintenance
• sharper mental focus
• increased metabolism and enabled optimal fat burning
• stabilized blood sugar
• increase in energy
• rich in antioxidants and superfoods
• decrease in cholesterol levels
• no trans-fats
• caloric control

4 business days after signing up by phone or online.

All Z.E.N. Foods' meals are made and delivered fresh every day.

Z.E.N. Foods uses suppliers who support local markets/farms.

Vegetarian meals are available with the Weight Loss and Healthy Lifestyle Programs. The Vegetarian Select program offers both vegetarian and pescotarian meals. Vegan meals currently are not available.

Yes, gluten free option is available. Please call (310) 205-9368 or email info@zenfoods.com for more information.

We don't offer family style meals, but we offer Z.E.N. Classics Program for busy, health conscious individuals and families! The program offers client favorite breakfast, soup & salads, entrees, cold-pressed juices and desserts. Z.E.N. Clasics Meals start at as low as $7.95, with minimum order of $25 per delivery. More info about Z.E.N. Classics Program here.

We currently don't offer kid's meal menu.

Z.E.N. Foods' meals are nutritiously balanced and based on a 40-30-30 philosophy: 40% complex carbohydrates, 30% lean protein and 30% healthy fats.

Seasoning should be limited and used sparingly. Our talented chefs use the finest herbs and spices, and most people find they don't need additional seasoning.

Please call your Z.E.N. Foods consultant and make necessary adjustments to your meal plan.

Food can be heated in a mini-convection oven, a microwave or a conventional oven.

Mini-convection oven: Remove the meal from its container and place on an oven safe dish. Heat in the oven at 300 F^o for 7-10 minutes or until hot.

Microwave: For best results, remove lid and place damp paper towel over the food to keep it moist.

• Breakfasts: carbs: 30-40 seconds; eggs: 30 seconds; muffins: 10-15 seconds
• Hot Lunches: 1 - 1 1⁄2 minutes
• Dinners: 1 1⁄2 - 2 minutes
• Hot Snacks: 30 seconds

Test for temperature, repeat for 15 second intervals until desired temperature.

Conventional Oven: Remove meals from containers and place on an oven safe dish. Heat meal at approximately 325 degrees for 10–15 minutes or until hot. Keep in mind heating time and temperature can vary between ovens.

Any program provided by Z.E.N. Foods is always enhanced with regular exercise, adequate water intake (six to eight 8 oz glasses per day) & proper sleeping habits.

In order to ensure stable blood sugar levels, we recommend you eat all meals. Please contact your consultant to make necessary adjustments to your meal plan if you have difficulties consume all the meals.

Yes, the Z.E.N. Classic Program is a nutritiously balanced program that will enhance a healthy Lifestyle. The Z.E.N. Weight Loss Program is available for those with weight loss needs.

No, each client's meals will be portioned according to individual needs and circumstances.

Z.E.N. Foods allows you to choose up to 3 "dislikes" or "allergies" for free. Additional dislikes, up to 8 choices, incur an additional $3.00 per day fee. Important: We do not accommodate severe allergies such as nut or shellfish allergies at this time.

Call your Z.E.N. consultant to receive the proper attention and any relevant credit for errors/problems with your program.

7 days is the minimum order for all Z.E.N. Foods programs, however, deliveries can be scheduled for as little as one day per week to accommodate most schedules.

Z.E.N. Foods' meals are packed in an insulated cooler bag with reusable ice packs to ensure your meals remain cold and fresh. We recommend you to refrigirate the items immidiately after you open your cooler bag.

We currently deliver to Southern California, including Los Angeles, Orange County, Ventura County, San Diego County, Santa Clarita County and parts of Santa Barbara County*.

* Please call and provide your zip code to confirm the delivery availability to these areas.

Yes, as long as the alternate address is within our delivery area. 24-hour notice is required. If delivering to an office building, there must be security available to receive your meals.

Yes, each Z.E.N. Foods bag is secured with a tamper resistant break-away tab.

Ice packs and cooler bags are to be placed outside each evening to be collected by the driver when he is dropping off the next day’s meals. The meal containers should be placed in your recyclable trash.

Please contact your consultant to schedule a bag pick if you forget to return a bag. There is a $25 charge for each bag that is not returned.

You may call your Z.E.N. Foods consultant and suspend meals, giving a 3-business-day lead time. Suspended meals will be added to the end of your current program.

We will not sell or rent this information to anyone. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your requests. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected and encrypted via SSL (Secured Sockets Layer).

We also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

Please see our Privacy Policy for complete information.

Credit Cards (AMEX, VISA, MasterCard and Discover), checks and/or cash when ordering over the phone. If paying by check, the check must be received and cleared before the program begins. If paying by cash, contact customer service.

Only Credit Cards are accepted when ordering on our website. Our online ordering system will be available soon.

You may cancel your order with a 3-business-day notice. If your order is cancelled, the credit remaining on your account is transferable. You may gift it to someone else or use it towards our products and services in the future.

You may cancel a single meal if needed, giving a 3-business-day notice. However, keep in mind that altering your program may affect achieving your goals.

Z.E.N. Foods' affiliates, including doctors, nutritionists, dietitians, trainers and gyms/health clubs provide additional services to help you on your path to better health. Contact your Z.E.N. Consultant for details.

Beverage of choice is always water. Three servings of green tea per day has also proven to be an enhancement to sound nutrition and weight loss.

If you choose to drink alcohol, it is best that you have your drink with a meal. Since alcohol is a carbohydrate, you should cut back your carbohydrates at that meal. The food in your stomach will slow down the sugar absorption rate into your blood stream and assist in keeping your insulin levels from spiking.

Yes, within one hour of working out, you should have a light snack containing a source of protein. Never work out on an empty stomach.

We recommend Omega 3’s. Any additional questions regarding supplements should be directed to your physician.

We recommend our clients to follow these simple guidelines when eating out:

For proteins, a simple rule is that your serving should be approximately the size and thickness of the palm of your hand.

Carbohydrates (fruits and vegetables) should be twice the serving size of your protein.

These are safe guidelines to follow for a well balanced meal.